Last updated: October 24, 2026
Processing Time
We typically require 3-4 business days to process orders. Once your order has been processed and shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery at ups.com.
Shipping Carrier
M10EDC exclusively utilizes UPS for shipping. We ship from our facility at 1075 Meyerside Dr., Unit 9, Mississauga, Ontario L5T 1M3, Canada.
Domestic Shipping — Canada
Orders shipped within Canada are delivered via UPS. Estimated delivery times are 3-7 business days after shipment. Shipping rates are calculated at checkout based on weight, dimensions, and destination.
United States Shipping
Orders shipped to the United States are subject to applicable customs and import regulations. Estimated delivery times are 5-10 business days after shipment. Customers are responsible for any applicable customs duties, taxes, or import fees. M10EDC does not assume responsibility for any customs charges. Orders are shipped to all U.S. states where our products are legally permitted — orders to restricted states will not be fulfilled.
International Shipping
M10EDC ships internationally to most countries where our products are legally permitted. International delivery times vary by destination — typically 7-21 business days after shipment. Customers are responsible for all customs duties, import taxes, VAT, and any other fees imposed by their country's customs authority. M10EDC does not assume responsibility for any customs charges or delays caused by customs processing.
M10EDC does not ship to countries that classify our products as prohibited. Orders placed to restricted countries will be cancelled and refunded.
Shipping Costs
Shipping costs are calculated at checkout based on order weight, dimensions, and destination. Shipping charges are non-refundable except in cases of our error.
Tracking
Tracking information is emailed to you once your order ships. Track your shipment at ups.com. M10EDC is not responsible for tracking delays or inaccuracies reported by UPS.
Lost or Damaged in Transit
In the rare event your package is lost or arrives damaged, contact us within 24 hours of the delivery date at support@m10edc.com with your order number and photographs where applicable. We will work with UPS to resolve the issue.
Incorrect Address
It is your responsibility to provide a complete and accurate shipping address at checkout. M10EDC is not responsible for orders shipped to an incorrect address provided by the customer. Contact us immediately at orders@m10edc.com if you need to update your address before shipment.
Color Disclaimer
We cannot guarantee that a product's color will perfectly match what you see on your screen due to monitor and display variations. If you have questions about a product's appearance, contact us before placing your order.
Contact
M10EDC
1075 Meyerside Dr., Unit 9
Mississauga, Ontario L5T 1M3, Canada
Email: orders@m10edc.com